Advice & Contact

General questions

We will be happy to answer your questions. However, please check first whether your question has already been asked in the frequently asked questions. Below you will find the different areas:




Shipping & Returns

Cooperation & data protection

Personal advice

Would you like a personal consultation? You are welcome to visit us in our store. We are convinced that we can help you. We are also happy to take more time and advise you individually and personally in our consultation room. Please make an appointment.
We need as much information as possible to find the best solution for you and your pet. Please fill out the contact form and we will get back to you as soon as possible to discuss possible further steps.
Describe your concerns as precisely as possible and also think about, for example:

  • How old is your pet?
  • Is it still growing?
  • How active is your pet?
  • What have you been feeding your pet so far?
  • Has there been any change in behavior?
  • What about health, complaints or allergies?

The more we know, the better we can respond to your concerns.

Prices without bioresonance: (consultation on site or on the phone)
First 15 min => free of charge
Each additional 15 min => 35.00CHF
km compensation: => 1.50 CHF/km
(km are calculated according to Google Maps)

Bioresonance prices:
1st session, anamnesis + test (approx. 90min.) => 140.00 CHF
Further session or remote treatment => 95.00 CHF/h
Surcharge for appointments on site (Google Maps) => 1.50 CHF/km
Surcharge for written test result => 10.00 CHF

Flat rates:
Hair analysis => 140.00 CHF (incl. discussion or at cost)
KPU test => 140.00 CHF (urine test is carried out externally by a partner)


Tier im Mittelpunkt GmbH
Schulstr. 995
5728 Gontenschwil AG

Returns must be registered with us in advance!